Privacy Policy
Perth Surveying is committed to protecting your privacy and handling personal information responsibly, clearly, and securely.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit perthsurveying.com.au, contact our team, or submit an enquiry through our website.
By using our website, you agree to the practices described in this Privacy Policy.
Introduction
Perth Surveying ("we", "our", or "us") respects your privacy and understands the importance of protecting the personal information you provide to us.
We collect personal information only where it is reasonably necessary for our business activities, including responding to enquiries, preparing quotes, communicating about projects, and delivering surveying services across Perth and Western Australia.
Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Company or organisation name
- Property address or project location
- Property, subdivision, building, or project details you provide
- Information submitted through contact forms or enquiry forms
- Communication history with our team
- Technical information such as IP address, browser type, device information, pages visited, and website usage data
We may also collect other information you choose to provide when contacting Perth Surveying by phone, email, website form, or other communication channels.
How We Collect Information
We may collect information when you:
- Complete a contact or enquiry form
- Request a quote
- Contact us by email or phone
- Communicate with our team about a property or project
- Subscribe to communications, if applicable
- Browse our website
- Interact with website features or services
We may also collect information automatically through cookies, analytics tools, and similar technologies.
How We Use Your Information
We may use your personal information to:
- Respond to enquiries
- Prepare quotes and proposals
- Assess project requirements
- Schedule and deliver surveying services
- Communicate with you regarding your project
- Provide updates, documents, and service-related information
- Improve our website, systems, and customer experience
- Monitor website performance, functionality, and security
- Maintain business records
- Comply with legal, regulatory, or professional obligations
Perth Surveying does not sell your personal information to third parties.
Disclosure of Personal Information
We may disclose personal information where reasonably necessary for business, operational, legal, or service delivery purposes.
This may include disclosure to:
- Service providers who assist in operating our website or business
- IT, software, cloud storage, and website hosting providers
- Contractors or consultants involved in service delivery
- Professional advisers, including accountants, insurers, or legal advisers
- Government authorities, regulators, councils, or statutory bodies, where required by law or relevant to a project
- Other parties to whom you have provided consent
We take reasonable steps to ensure that third parties handle personal information securely and only for authorised purposes.
Data Security
Perth Surveying takes reasonable measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
These measures may include secure systems, restricted access, password protection, staff procedures, and appropriate technology safeguards.
However, no method of electronic transmission or storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to external websites for your convenience.
Perth Surveying is not responsible for the privacy practices, security, accuracy, or content of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.
Access and Correction
You may request access to the personal information we hold about you.
You may also request that we correct personal information if you believe it is inaccurate, incomplete, or out of date.
To request access or correction, please contact Perth Surveying using the details below. We may need to verify your identity before responding to your request.
Marketing Communications
From time to time, Perth Surveying may send service updates, business communications, or marketing material where permitted by law.
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us directly.
We will still contact you where necessary about current enquiries, quotes, bookings, projects, accounts, or service-related matters.
Privacy Questions or Concerns
If you have any questions or concerns about how Perth Surveying handles your personal information, please contact us using the details below.
We will aim to respond clearly and promptly.
Changes to This Privacy Policy
Perth Surveying may update this Privacy Policy from time to time.
Any changes will be published on this page. Continued use of the website after changes are published constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact:
Perth Surveying
Website: perthsurveying.com.au
Email: sales@perthsurveying.com.au
Phone: 08 9303 2407
